免费下载书籍地址：PDF下载地址
精美图片
SATISFIED CUSTOMERS TELL THREE(ISBN=9780385522724) 英文原版书籍详细信息
- ISBN：9780385522724
- 作者：暂无作者
- 出版社：暂无出版社
- 出版时间：2008-07
- 页数：暂无页数
- 价格：67.00
- 纸张：胶版纸
- 装帧：精装
- 开本：16开
- 语言：未知
- 丛书：暂无丛书
- TAG：暂无
- 豆瓣评分：暂无豆瓣评分
内容简介：
New-media pioneer Pete Blackshaw contends that because anyone
with a computer can broadcast an opinion to millions and derail a
multibillion-dollar company or undermine a global brand, companies
today need to build and maintain credibility on every front.
书籍目录：
暂无相关目录，正在全力查找中！
作者介绍：
PETE BLACKSHAW is executive vice president of strategic
services at Nielsen Online. A former coleader of interactive
marketing at Procter & Gamble and a graduate of University of
California at Santa Cruz, and then Harvard Business School, he has
been on the cutting edge of online media, consumer opinion, and
word-of-mouth behavior for more than a decade, and is quoted
frequently in the media. He lives in Cincinnati, Ohio.
出版社信息：
暂无出版社相关信息，正在全力查找中！
书籍摘录：
暂无相关书籍摘录，正在全力查找中！
在线阅读/听书/购买/PDF下载地址：
在线阅读地址：SATISFIED CUSTOMERS TELL THREE(ISBN=9780385522724) 英文原版在线阅读
在线听书地址：SATISFIED CUSTOMERS TELL THREE(ISBN=9780385522724) 英文原版在线收听
在线购买地址：SATISFIED CUSTOMERS TELL THREE(ISBN=9780385522724) 英文原版在线购买
原文赏析：
暂无原文赏析，正在全力查找中！
其它内容：
媒体评论
"In June 2006, a man named Vincent Ferrari had a shockingly
combative conversation with an AOL sales rep; he recorded it and
posted it on YouTube. More than 62,827 viewings later, AOL's
reputation was irretrievably damaged. In the digital age,
disgruntled customers are now in the driver's seat, argues
Blackshaw in this thoughtful and engaging book. With the advent of
Consumerist.com and other venues where customers can blow off steam
about bad service or deficient products, consumer generated media
is a force to be reckoned with. Since consumers trust other
consumers above companies or brands, a company's success depends on
its credibility and its ability to gain the trust and support of
Web-savvy, outspoken and influential customers. Through remarkable
stories of mass consumer advocacy and the power of bloggers and
ordinary Joes with an Internet connection and a bone to pick,
Blackshaw advises executives on how to build credibility into their
businesses through blogs, Web sites and video postings.
Informative, energetic and entertaining, this is a marvelous
argument for corporate responsibility and accountability,
interesting to laypeople and instructive for executives."
--Publishers Weekly
书籍真实打分
故事情节：4分
人物塑造：9分
主题深度：6分
文字风格：9分
语言运用：4分
文笔流畅：6分
思想传递：4分
知识深度：3分
知识广度：4分
实用性：5分
章节划分：6分
结构布局：3分
新颖与独特：6分
情感共鸣：3分
引人入胜：3分
现实相关：3分
沉浸感：4分
事实准确性：4分
文化贡献：4分
网站评分
书籍多样性：4分
书籍信息完全性：5分
网站更新速度：4分
使用便利性：6分
书籍清晰度：5分
书籍格式兼容性：3分
是否包含广告：5分
加载速度：6分
安全性：3分
稳定性：3分
搜索功能：8分
下载便捷性：3分
下载点评
- 图文清晰(675+)
- epub(349+)
- 二星好评(267+)
- 盗版少(345+)
- 下载快(355+)
- 速度快(98+)
- 品质不错(678+)
- 无颠倒(142+)
下载评价
网友 陈***秋：不错，图文清晰，无错版，可以入手。
网友 车***波：很好，下载出来的内容没有乱码。
网友 訾***晴：挺好的，书籍丰富
网友 冯***丽：卡的不行啊
网友 孙***夏：中评，比上不足比下有余
网友 訾***雰：下载速度很快，我选择的是epub格式
网友 敖***菡：是个好网站，很便捷
网友 芮***枫：有点意思的网站，赞一个真心好好好 哈哈
网友 田***珊：可以就是有些书搜不到